Dental Courses

Dental Courses

The evolving role of the Practice Manager

A session to look at how the Practice manager’s role continues to evolve and how to develop and build the effectiveness of the PM alongside the business owner.

Aims

Develop Collaborative Leadership Skills:

  • Discuss the skills and knowledge needed to provide Practice Management and how training support needs to be nurtured
  • Nurture a comprehensive understanding of how practice management and business ownership intersect

Enhance Decision-Making:

Empower practice managers to make decisions that balance the operational aspects of the practice whilst understanding the demands of business ownership

Objectives

  • Analyse the roles and responsibilities of practice managers and business owners.
  • Explore strategies for integrating these roles to improve overall business performance.
  • Define the principles and characteristics of collaborative leadership.
  • Develop effective communication to facilitate balance among team members.
  • Understand how dealing with cultures and grievances proactively can make a real difference.

The day will include all these topics as a quick overview:

  • Practice manager/Business managers roles
  • What leadership involves
  • Leadership communication
  • Time Management/dealing with overwhelm
  • Leading the team and the art of delegation
  • Team Welfare
  • Dentist clinical meetings
  • Grievances and cultures

Michael Bentley – The Dental Nurse Masterclass
This day is dedicated to mastering the art of dental nursing and exploring the opportunities
for expanding the skills within this role. Dental nursing is the heart of the practice,
encompassing seamless patient experiences while providing chair-side support to clinical
team members. Michael aims to showcase the many aspects of dental nursing and work with
participants to help them thrive in their careers.
Dental nurses must be excellent, multi-skilled clinical professionals, proactive, and
autonomous in their role within dental practices.
During this day, Michael will share his “lens on the ground” approach, offering systems and
strategies to help dental nurse teams perform at their best.
This fast-paced day will cover key areas for dental nurses to master:
E X T R E M E B U S I N E S S
WITH CHRIS BARROW
www.coachbarrow.com
coachbarrow@me.com
Key Topics:
Empowering the scope of practice for professional dental nurses
Developing your career as a dental nurse
Building exceptional relationships with patients
Recognising the skills required to build professional chair-side relationships with
clinicians
Involving dental nurses in the examination process and utilising digital skills
Michael says,
“This day is designed for dental nurses but will also support leadership teams
in understanding how to nurture these important professionals. Dental nursing is a fast-
paced field that demands expertise, speed, passion for communication, and a proactive
mindset. I understand firsthand what it takes to succeed as a dental nurse and how
rewarding this role can be.

The day is suitable for all dental nurses and will provide insight into every facet of dental
nursing.
Michael