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Guiding Your Dental Practice: A Partnership, Not Just a Plan

After wearing many hats in dentistry, I know that real growth doesn't happen from a generic corporate playbook. It happens when we work closely on the business together - building leadership, trust & exceptional patient experiences.
★★★★★ 5/5 on Google · 12 reviews

Built on the realities of running a dental practice

“Because I’ve been exactly where you are.”

I support dental practices, teams, and leaders across the UK and Ireland with practical coaching, mentoring and training that delivers real, measurable results.

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Front Desk First

The reception team is the powerhouse of the practice. The patient experience starts the moment they step through the door or call your desk.
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Communication Drives Growth

Clear, empathetic communication builds patient confidence, improves case acceptance and elevates team performance.
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Genuine Care & Integrity

Honest, practical advice from someone who genuinely cares about the people, teams, and practice owners he supports.
26 Years Experience Grounded in front-line practice reality
Actionable Systems Focus on TCO & patient journey
Tailored Support Built around your practice goals
UK & Ireland In-house training & events
21 Google Reviews Rated 5/5 by practices across the UK & Ireland
26 Years Experience Grounded in front-line practice reality
Actionable Systems Focus on TCO & patient journey
Tailored Support Built around your practice goals
UK & Ireland In-house training & events
21 Google Reviews Rated 5/5 by practices across the UK & Ireland
26 Years Experience Grounded in front-line practice reality
Actionable Systems Focus on TCO & patient journey
Tailored Support Built around your practice goals
UK & Ireland In-house training & events
21 Google Reviews Rated 5/5 by practices across the UK & Ireland
26 Years Experience Grounded in front-line practice reality
Actionable Systems Focus on TCO & patient journey
Tailored Support Built around your practice goals
UK & Ireland In-house training & events
21 Google Reviews Rated 5/5 by practices across the UK & Ireland

How We Can Work Together

Practical, hands-on support built to help your practice run smoother, develop your team and build a better patient experience.

Memberships

Memberships

Ongoing mentoring and a trusted sounding board to give you clear direction and momentum as your practice grows.

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In-House Training

In-House Training

Bespoke training designed around your team, your practice, and what actually happens on the floor.

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Speaking & Events

Speaking & Events

Engaging, no-nonsense perspectives delivered at team days, study clubs and conferences across the UK and Ireland.

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What Practice Owners & Teams Say

EXCELLENT
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Based on 12 reviews
Posted on Google Google
DBS profile picture
DBS
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I recently attended Michael Bentley’s Mastering Practice Management event through Practice Plan and found it to be a fantastic session. Michael was engaging from the very start and delivered the content with real energy and a wonderfully flamboyant flair. He was also refreshingly open and transparent when sharing his own experiences, which made the session both insightful and relatable. Having worked in dental business management for many years myself, supporting others in their own development, I strongly believe there is always something new to learn or refresh. This event provided exactly that, along with a great opportunity to engage, connect, and share experiences with others in the profession. I would absolutely encourage anyone to attend one of Michaels' sessions whether you are new to practice management or highly experienced. It’s a great learning opportunity and a brilliant way to connect with others in the industry.
Posted on Google Google
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Amy Burty
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I have seen Michael speak many times, he is always such a joy and so engaging, his content is so useful as is his experience he shares. THANK YOU Michael.
Posted on Google Google
Fliss McCalmont profile picture
Fliss McCalmont
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I've had the pleasure of working with Mike Bentley now coming up to 20 years and I've throughly enjoyed every minute! Mike truly is one of the best Consultants and public speakers in the industry. Not only is he tremendously knowledgeable but so very engaging and hugely entertaining, always keeping his audience totally enthralled, envolved and upskilled. Feedback is always amazing! Mike it's been a delight and I hope it's not too long before our paths cross again!
Posted on Google Google
[BDAC]PracticeManager ÖzgeYelken profile picture
[BDAC]PracticeManager ÖzgeYelken
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had the pleasure to join Michael Bentley's 'New Beginnings' programme as I had taken over the role of Practice Managing without having any sort of training/handover from a Practice Manager! The support, systems, techniques and knowledge which Michael has is amazing. His effort and guidance is exceptional and his willing to help always puts you at peace. I will always appreciate the growth within my role which he has given me throughout the years. I cannot thank Michael enough!
Posted on Google Google
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Josie Hutchings
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Michael is an excellent dental support coach and speaker. His extensive knowledge experience and commitment are what makes him outstanding. This comes from successfully working in the dental industry for many years and experiencing first hand the topics he covers. I can not recommend him highly enough he brings a fresh lively approach that benefits all members of the team.
Posted on Google Google
Springmount Dental & Implants profile picture
Springmount Dental & Implants
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Michael played a key role in supporting our business over several years. He was consistently kind, approachable and highly supportive, and made a real effort to understand the business inside out. He quickly grasped what makes Springmount unique — our focus on high-quality, patient-centred care and the more complex nature of the work we undertake — and tailored his support accordingly. His expertise and guidance were invaluable, and he became someone we truly trusted. We wouldn’t hesitate to recommend him.
Posted on Google Google
Sophie Trolio profile picture
Sophie Trolio
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I really enjoyed Michael's course and would thoroughly recommend it to any Practice managers new or experienced as he has some great tips and tricks
Posted on Google Google
Donna Robb profile picture
Donna Robb
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I attended Michael's not really knowing what to expect as this was the first course I have attended in my new role as Practice Manager From the beginning he had me captivated and wanting to rush back to the practice and implicate lots of his strategies and tips.
Posted on Google Google
Selina Alexander profile picture
Selina Alexander
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I found Michael’s content incredibly relevant to the real challenges dental practices are facing today. His insights were practical, timely, and truly resonated with the day‑to‑day realities of working in a modern dental environment. Michael was also exceptionally engaging—his delivery was so compelling that I genuinely felt I could listen to him all day. Thank you, Michael, for coming up to Scotland and delivering such valuable learning to our Practice Plan practices as part of Mastering Practice Management. It was greatly appreciated! Selina x
Posted on Google Google
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Infinityblu HR
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I recently attended the Practice Manager course and found it extremely useful and informative. Michael is engaging and a fantastic course provider. His career in dentistry has given him a wealth of knowledge, which he shares in a very practical and easy to understand way. I would highly recommend this course to anyone working in dental practice management.

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Real Practices. Real People. Real Results.

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Michael has a keen business mind — our gross income and profit margin increased every single year he was involved with us, without exception, including during the 2008 recession.

Michael presenting at a workshop
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I found Michael's content incredibly relevant to the real challenges dental practices are facing today. His delivery was so compelling that I genuinely felt I could listen to him all day.

Michael presenting to a packed room
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We had the pleasure of working with Michael and the impact he had on our team was fantastic. He supported us in improving patient communication and strengthening our new patient journey.

Team at workshop event
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Michael worked with my whole team to customise and improve our patient journey. He has dramatically improved the confidence of our entire team. As a result, our patient experience is fantastic, leading to more referrals and higher treatment uptake.

Workshop in progress
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I attended Michael's course not really knowing what to expect — from the beginning he had me captivated and wanting to rush back to the practice and implement lots of his strategies and tips.

Group workshop photo

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